"The training was one of the most useful and important trainings we have ever had and I’ve been around a long time!! I had a steady parade of people in my office before the training who were jittery, skeptical, nervous, wary, anxious or all of the above. You put everyone at ease right away. I learned some surprising things and it was well worth everyone’s time. I have had so much positive feedback. We will continue to send folks to the training; everyone who has gone through it so far raves about it."